Terms And Conditions Of Use
For the purpose of this document the 'Company' will be deemed to be JW Racing and the 'Purchaser' will be any Trade or Retail customer entering into the acquisition of parts by means of sale from the 'Company'
1. SPECIFICATION
Whilst illustrations & specifications within this site are as
accurate as possible at the time of production, alterations in details
may occur as designs & specifications are improved from time to
time. The Company accordingly reserves the right to supply goods
conforming to the latest designs & specifications & the
Purchaser shall have no claim in respect of any discrepancies between
the goods supplied & those described in such illustrations or
specifications. The contents of this website may not be re ?€" produced or
used in whole or part without our prior permission.
2. ILLUSTRATED PRICES
These should be presumed to be correct, however should not necessarily
be considered firm or binding. The company reserve the right therefore
to invoice goods at the prices in force at the time of dispatch from the
Company?€?s premises. Prices are thus subject to alteration without
notice. All prices are exclusive of VAT unless otherwise stated.
3. QUOTATION
For goods being offered ex ?€" stock (subject to being unsold) prices
are held firm for a period of four weeks. All other quotations are to be
considered subject to alteration without notice. The right is reserved
to amend any accidental errors and / or omissions on quotations or
invoices.
4. AMENDMENT OR CANCELLATION
Whilst every effort will be made to meet the Purchasers individual
requirements, amendments or cancellation of an order or any part thereof
can only be accepted by prior arrangement.
5. RETURNED GOODS
Goods purchased by mail order that prove unsuitable may be returned for refund, credit or exchange if they are returned to the Company within 14 days of receipt, subject to the following conditions.
Items are returned carriage paid, unused and in their original condition to secure a refund. Items must be returned complete with all packaging in good condition. The Company is not obliged to make any offer to refund, credit or exchange goods if received outside the 14 day period or items purchased in store. Items not returned within 14 days may be subject to a re?stocking fee of not less than 15% (this does not affect statutory rights) should the Company agree to accept the goods. We cannot accept for return non - stock / special order items once supplied unless there is a specific manufacturing defect. We cannot accept responsibility for returned goods which are undelivered, retain your proof of postage for use in the event of any claim. The Company is not responsible for any costs incurred during fitting or removal of any allegedly faulty (or incorrectly supplied) goods (see point 13.). To offset the cost of order processing, the Purchaser will be charged a handling fee in accordance with costs incurred by the Company on all returned goods unless the Company accepts liability for any unsuitable or faulty item. An amount no greater than 25% of the original purchase price will be applied. Note: we cannot accept liability for return of internationally supplied goods. Of course we will always endeavour to supply perfect, non faulty goods but if an item is incorrect , faulty or damaged the customer assumes responsibility for international returns. We will supply any replacement item at our cost in terms of shipping, however.
6. PURCHASER REFUNDS
The Company upholds its obligation to complete any agreed refunds as
promptly as possible & in a period of time no greater than 30 days from receiving
written confirmation from the Purchaser of their intention to cancel or
return goods subject to points made in section 5. Refunds where applicable will include the original shipping costs (UK only) but will not include return postage fees except in the case of faulty / defective goods. The Purchaser will be responsible for all return postage costs unless the above case applies. Note: any B2B transaction whether completed 'electronically' or other may be subject to alternate policies in regard to refunds. Exchange of goods or credit note will more likely be offered in such cases. Please discuss your options with your sales agent if you have any concerns in this regard.
7. DEPOSITS
On ANY non stock or special order item we reserve the right to charge a
deposit of £100.00 or 25% of the order value (if full advance payment
is waived) to the Purchaser which is non returnable in the event of
cancellation, based on the Purchasers implicit instruction to order the
goods on their behalf. In the event of full payment in advance we
reserve the right to withhold either £100.00 or 25% (whichever is
greater) of the total order value from any refund agreed due to
cancellation by the Purchaser. The Purchaser should clarify, if necessary, whether any purchase is deemed a 'special order' item.
8. DISCOUNTS
Discounts are available on certain products for large volume orders
& quotations are available upon request
9. DELIVERIES
Whilst every effort is made to adhere to delivery dates offered, no
liability can be accepted by the company in the case of non-delivery or
delayed delivery due to circumstances that may be beyond the Company?€?s
control. The Purchaser shall not be entitled to cancel any order or
withhold any payment due to lateness or failure of delivery unless
agreed with the Company (terms of point 7 may apply). The cost of
delivery by private or public carriers (England, Scotland & Wales)
will be invoiced to the Purchaser unless otherwise agreed.
10. CARRIAGE etc.
A charge may be made to cover carriage, post, packing & insurance
where applicable. Where, we, at our discretion or at Purchasers request
insure goods, charges for insurance will be made on invoice. Our
liability will be limited to the amount received by us under such
insurance or the value of the goods whichever is the less, from which
deduction may be made for expenses. Carriage & insurance charges
incurred by the supplier will not be credited in case of returned goods.
11. DAMAGE / LOSS IN TRANSIT
Partial loss or damage in transit must be reported in writing to the
carriers (otherwise than upon the carriers documents) & to the
Company within three days of receipt of the goods. Any damaged goods
& packing must be brought to the attention of the delivering
representative at time of receipt & signed accordingly that the
goods have not been received in good condition. Any damaged goods &
packing must be retained by the Purchaser for inspection. Claims are the
responsibility of the Company providing the above conditions are
fulfilled. Non-compliance will place the full responsibility upon the
Purchaser. In the case of return or despatch of goods from the Purchaser
to the Company, full insurance cover is the responsibility of the
Purchaser. Non-arrival of goods in transit must be advised in writing to
both the carriers & the Company within 14 days from the date of
advice of despatch.
12. ACCEPTANCE
In accepting proprietary goods delivered by the supplier, the Purchaser
shall be deemed to accept the manufacturers conditions of sale.
13. OWNERSHIP
Ownership of the goods shall not pass to the Purchaser until the
Company receive full payment in respect thereof (and in case of payment
by cheque until the same has been honoured) if notwithstanding that the
ownership in the goods has not passed to the purchaser.
14. WARRANTY
If any defect in the goods is proven to be due to faulty workmanship or
materials & the goods are returned to the Company within 6 months
of delivery (unless otherwise stated), postage paid, the Company will
replace them free of charge to the Purchaser (this may exclude items where general wear & tear are a contributory factor or be at manufacturers discretion). All other warranties &
conditions statutory or otherwise & whether express or implied as
to the quality of the goods or their fitness for any particular purpose,
even when that purpose is known to the Company, are hereby excluded.
Clear details of the purchasers claim must accompany any warranty return
along with a copy of the original invoice. Any claim will be excluded
without the correct documentation being supplied. Manufacturers
warranties are limited to repair or replacement of parts at the
discretion of the manufacturer, no refunds will be given.
15. PURCHASERS CLAIM
Faulty goods shall form the subject of any claim for labour costs or
any other expenditure whatsoever incurred by the Purchaser & the
Company shall not be responsible for any loss or damage arising out of
any such fault.
16. TERMS OF PAYMENT
Terms are, payment in advance, unless special terms have been agreed.
Advance payment (unless otherwise agreed) is required irrespective of
quoted delivery time or manufacture of special order goods. The Company
reserve the right to invoice interest at the rate of 2% per month or
part month on all sums not paid by due date should extended terms be
agreed.
17. NEW ACCOUNT
The right is reserved where new accounts are involved either (a) to
request a remittance with order or (b) to issue a pro ?€" forma invoice or
(c) request two trade and one bank reference.
18. APPLICABLE LAW
The contract shall be constructed in accordance with the laws of
England and the Purchaser hereby submits itself in the jurisdiction of
the English courts.
a. Prices as quoted are ex ?€" warehouse exclusive of packing and all other charges relating to the export of goods from this country unless expressly specified to the contrary
b. All possible information should be given with other regarding import licenses, shipping marks & insurance instructions. We are not responsible for damage in transit & goods will normally be insured at customers expense against all risks unless instructed otherwise.
